Customer Service Foundations
January 22, 2021Customer Service Foundations
Watch or complete the following:
- Customer Service Foundations: Linkedin
- Customer Service: Problem Solving and Troubleshooting: Linkedin
- Building Rapport with Customers: Linkedin
- Customer Service: Call Control Strategies: Linkedin
- Customer Service: Handling Abusive Customers: Linkedin
- Creating Positive Conversations with Challenging Customers: Linkedin
- De-Escalating Intense Situations: Linkedin
- Customer Service: Serving Customers Through Chat and Text: Linkedin
- OPTIONAL/BONUSĀ Customer Service Phone Based: Linkedin
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