Customer Service Foundations

January 22, 2021 By AM

Customer Service Foundations

Watch or complete the following:

  1. Customer Service Foundations: Linkedin
  2. Customer Service: Problem Solving and Troubleshooting: Linkedin
  3. Building Rapport with Customers: Linkedin
  4. Customer Service: Call Control Strategies: Linkedin
  5. Customer Service: Handling Abusive Customers: Linkedin
  6. Creating Positive Conversations with Challenging Customers: Linkedin
  7. De-Escalating Intense Situations: Linkedin
  8. Customer Service: Serving Customers Through Chat and Text: Linkedin
  9. OPTIONAL/BONUS Customer Service Phone Based: Linkedin

 

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